Privacy Policy

1. Basic principles

The protection of your privacy when using our website www.comet-dxp.com is particularly important to us. Therefore, we inform you thoroughly about the processing of your personal data in the following.

The EU General Data Protection Regulation (GDPR), the Data Protection Act 2000 (DPA), the Data Protection Amendment Act 2018 and the Telecommunications Act 2003 (TKG 2003) serve the right to protection of personal data. We process your data exclusively on the basis of the legal provisions.

The company responsible for processing your personal data is Vivid Planet Software GmbH, Hopfgartenstraße 10, 5302 Henndorf am Wallersee, Austria (e-mail: office@vivid-planet.com, phone: +43 (0) 6214 / 20 8 20).

2. Order processors, recipients

We process your personal data with the assistance of processors who assist us in providing the services (e.g. web hosters, internet agency).

These processors are obliged to strictly protect your personal data and are not allowed to process your personal data for any other purpose than providing our services.

Your personal data will only be passed on to service providers typical for the economy, e.g. banks (in the case of bank transfers to you), tax advisors (if you appear in our accounting), shipping service providers (in the case of shipping to you).

3. Data security and data retention

Vivid Planet Software GmbH has taken appropriate technical and organizational measures to protect your data against, among other things, accidental or intentional manipulation, loss, destruction and unauthorized access. The measures taken are subject to regular review and are continuously adapted to the state of the art.

The data will be stored and retained in personal form until the expiry of the warranty, guarantee, limitation and statutory retention periods applicable to the client; beyond this until the end of any legal disputes in which the data is required as evidence.

4. Server log files

For technical reasons, the following usage data, which your respective Internet browser transmits to our web server, is collected each time you access our website and stored in log files, the so-called server log files:

  • browser type and version
  • operating system used
  • Website from which you are visiting us (referrer URL)
  • Website you are visiting
  • Date and time of your access
  • Your Internet Protocol (IP) address

This anonymous data is stored separately from any personal data you may have provided and thus does not allow any conclusions to be drawn about a specific person. They are evaluated for statistical purposes in order to be able to optimize our Internet presence and our offers.

This data is only stored temporarily for a period of four weeks. After that, the IP address and the host name are anonymized.

5. Use links

The websites of Vivid Planet Software GmbH contain links to websites that are not operated by Vivid Planet Software GmbH and over whose security and content Vivid Planet Software GmbH has no influence. For these websites, the data protection regulations of the respective operator of the website apply.

6. Your rights

If your consent is required for the processing of your data, we will only process it after your express consent. In principle, we do not process any data of minors.You have the right to revoke any consent you may have given for the processing of your personal data at any time. However, the lawfulness of the processing of your personal data until the revocation is not affected by the revocation.In addition, you have the right to information, correction, deletion, restriction of processing and data transfer of your personal data by Vivid Planet Software GmbH at any time under office@vivid-planet.com. Furthermore, you have the right to object to the processing of your personal data, in which case your personal data will no longer be processed.Furthermore, you have the right to lodge a complaint with the Data Protection Authority, Wickenburggasse 8-10, 1080 Vienna, mail: dsb@dsb-gv.at.